Jim And Rich Trading

39 Jalan Pemimpin #04-02
Tai Lee Industrial Building 
Singapore 577182

(65) 6258 5691

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Warranty Information

As of date, warranty is only applicable for Urbanista products
Warranty Period
One year local warranty
Scope of Warranty
Labour and parts
Warranty Service

Every product purchased has a Jim And Rich Trading warranty sticker labelled on the product box.
Please retain your original proof of purchase and the warranty sticker on the box for any warranty claim.
Warranty will be voided if the sticker is removed.
Limited Local Warranty applies.

Limited Local Warranty
  • Nothing in this warranty purports to limit, modify, take away from, disclaim, exclude or suspend any mandatory warranty requirements provided or non-excludable statutory rights you may have under the law. This warranty gives you additional protection for your Urbanista audio product, as delivered new in the original packaging to the original end-user purchaser, subject to the exclusions, terms and conditions herein. 
  • This Product is warranted for the specified Warranty Period from the date of original retail purchase against defects in quality and materials under normal, non-commercial use. 
  • Unless otherwise specified, this warranty only covers the defects in manufacturing material, design and workmanship of the hardware components of the Product as originally supplied. The warranty does not cover any software or accessories even if packaged or sold together with the Product. For details on any user rights with respect to software, please refer to licensing agreement accompanying such software.
  • This limited warranty is only valid in Singapore, and the Product is not eligible for any international warranty service. Warranty service may only be performed by a staff in the Headquarter (Jim And Rich Trading).
  • This warranty only applies to Products manufactured by or for Urbanista that can be identified by the original “Urbanista” trademark, trade name or logo affixed to them, and LOCALLY purchased from Jim And Rich Trading or Jim And Rich Trading authorized Singapore dealers, distributors or resellers. 
  • This warranty is not transferable.
  • This limited replacement warranty does not apply in cases of abuse or misuse of the product, use contrary to the Urbanista AB instructions, ordinary wear and tear, incorrect connection, force majeure or unauthorized repair. Any lawsuit for breach of this limited warranty shall be commenced, if at all, within one (1) year of the date that the claim accrues.
  • For the avoidance of doubt, minor imperfections within design specifications and that do not materially alter the functionality of the Product are not considered a defect under this warranty.
  • If any section, provision, clause, sentence or part thereof of this warranty is held to be void, invalid or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remainder shall not in any way be affected or impaired thereby.
  • Waiver by Jim And Rich Trading of any breach of the warranty terms and conditions shall not be deemed as a continuing waiver of such default or a waiver of any other default.
  • Except where otherwise expressly provided, the terms and conditions of this warranty are contained exclusively herein, and no other agreement, provision or statement, regardless of the origin of the same, shall be accepted as extending, adding to, subtracting from or otherwise altering the terms of this warranty. No warranty or guarantee given by any other person, firm or corporation with respect to the Product shall be binding on Jim And Rich Trading.